Insights
Archive
The New Commerce Stack: How AI and Payment Protocols Are Engineering Financial Institutions Out of the Customer Relationship
In 48 hours, OpenAI, PayPal, and Mastercard unveiled a new "Agentic Commerce Stack." This strategic analysis breaks down the layers and explains the existential threat of "disintermediation by protocol" to banks and credit unions.
Reputation Risk Isn't Gone, It's Yours: A Board's Guide Post-NCUA Shift
The NCUA is removing reputation risk from exams, but that doesn't mean it's gone. Learn why managing your credit union's reputation is a critical strategic function for the board and how to integrate its oversight into your governance process.
The New Normal: Why a Flat Remote Work Trend Is a Powerful Strategic Signal
New data from the Federal Reserve shows that remote and hybrid work trends have stabilized. This "plateau" is a powerful strategic signal, confirming that workplace flexibility is a durable feature of the modern talent market and a reliable competitive advantage.
Building the Perpetual Board: A Leader's Guide to Succession Readiness
Effective board succession is not about reactively filling seats; it's a strategic discipline. Learn a four-phase workflow for assessing your board's skills, defining future needs, and building a perpetual, future-ready board.
The Manager's True Superpower: A Guide to Scientific Talent-Spotting
A recent Wall Street Journal study revealed the single most impactful trait of a great manager. Learn what it is, and how a framework like the Risk Type Compass can turn this intuitive "knack" into a reliable science for talent development.
What's Your Team's Risk DNA? An Introduction to the Risk Type Compass
Every leadership team has a unique "risk personality." Learn how the Risk Type Compass framework can help your credit union understand its natural approach to risk, leverage its strengths, and mitigate its strategic blind spots.
Recruiting for the Future: A Modern Approach to Board Succession Planning
Effective board succession is not about replacing individuals; it's a strategic discipline. Learn how to use a Board Skills Matrix to identify future needs, pinpoint skill gaps, and recruit the leadership your credit union needs to thrive.