Tom Glatt 10/28/25 Tom Glatt 10/28/25

The New Commerce Stack: How AI and Payment Protocols Are Engineering Financial Institutions Out of the Customer Relationship

In 48 hours, OpenAI, PayPal, and Mastercard unveiled a new "Agentic Commerce Stack." This strategic analysis breaks down the layers and explains the existential threat of "disintermediation by protocol" to banks and credit unions.

Tom Glatt 10/21/25 Tom Glatt 10/21/25

Is Your Organizational Structure Sabotaging Your Strategy?

Most credit unions run ambitious strategic plans through outdated, monolithic organizational charts. Learn why this structure is a liability and how to redesign your organization to support both core operations and new innovation.

Tom Glatt 10/20/25 Tom Glatt 10/20/25

Reputation Risk Isn't Gone, It's Yours: A Board's Guide Post-NCUA Shift

The NCUA is removing reputation risk from exams, but that doesn't mean it's gone. Learn why managing your credit union's reputation is a critical strategic function for the board and how to integrate its oversight into your governance process.

Tom Glatt 10/20/25 Tom Glatt 10/20/25

Open Banking: Reshaping Your Credit Union's Business Model

Open banking is more than a regulation; it's reshaping the financial landscape. Explore the key threats and strategic opportunities open banking presents for your credit union's business model, revenue streams, and member relationships.

Tom Glatt 10/16/25 Tom Glatt 10/16/25

The New Normal: Why a Flat Remote Work Trend Is a Powerful Strategic Signal

New data from the Federal Reserve shows that remote and hybrid work trends have stabilized. This "plateau" is a powerful strategic signal, confirming that workplace flexibility is a durable feature of the modern talent market and a reliable competitive advantage.

Tom Glatt 10/15/25 Tom Glatt 10/15/25

The New Bottom Line: How Workplace Flexibility Became a Strategic Asset

Groundbreaking research from Harvard, Brown, and UCLA shows top talent is willing to trade significant salary for workplace flexibility. Learn how credit unions can leverage a remote or hybrid model as a strategic asset to attract talent and reinvest in member value.

Tom Glatt 10/14/25 Tom Glatt 10/14/25

Beyond the Points War: A New Playbook for Credit Union Credit Cards

Credit unions can't win by fighting the "points war" against mega-banks. Discover a new playbook for your credit card strategy that focuses on simplicity, community, and financial wellness to build genuine member loyalty.

Tom Glatt 10/12/25 Tom Glatt 10/12/25

Building the Perpetual Board: A Leader's Guide to Succession Readiness

Effective board succession is not about reactively filling seats; it's a strategic discipline. Learn a four-phase workflow for assessing your board's skills, defining future needs, and building a perpetual, future-ready board.

Tom Glatt 10/12/25 Tom Glatt 10/12/25

A Leader's Guide to Strategic Foresight & Scenario Planning

Traditional strategic planning often fails in an unpredictable world. Learn a powerful three-part process for building a resilient strategy by mapping your business model, stress-testing it with future scenarios, and focusing on what matters most.

Tom Glatt 10/12/25 Tom Glatt 10/12/25

The Manager's True Superpower: A Guide to Scientific Talent-Spotting

A recent Wall Street Journal study revealed the single most impactful trait of a great manager. Learn what it is, and how a framework like the Risk Type Compass can turn this intuitive "knack" into a reliable science for talent development.

Tom Glatt 10/8/25 Tom Glatt 10/8/25

You're Gonna Need a Bigger Boat: A Risk Analysis of the Leadership Team in "Jaws"

What can the crew of the Orca from the movie "Jaws" teach credit union leaders about risk? A deep dive into the Risk Type Compass™ reveals how the clashing personalities of Brody, Hooper, and Quint offer timeless lessons in team dynamics.

Tom Glatt 10/7/25 Tom Glatt 10/7/25

Sustainability vs. Resilience: A Board's Guide to a Future-Proof Credit Union

In the boardroom, are "sustainability" and "resilience" just buzzwords? Learn the critical difference between the two concepts and discover an actionable checklist for building a credit union that is both sustainable and resilient.

Tom Glatt 10/7/25 Tom Glatt 10/7/25

Your Credit Union's Blueprint: A Guide to the Business Model Canvas

Can you explain your credit union's entire business on a single page? Discover the Business Model Canvas, a powerful framework with nine building blocks designed to help your leadership team create strategic clarity and alignment.

Tom Glatt 10/7/25 Tom Glatt 10/7/25

What's Your Team's Risk DNA? An Introduction to the Risk Type Compass

Every leadership team has a unique "risk personality." Learn how the Risk Type Compass framework can help your credit union understand its natural approach to risk, leverage its strengths, and mitigate its strategic blind spots.